The Sexual Violence Helpline team is looking for a new Telephone Counsellor to fill a position on Thursday to Friday from 3:00-11:00 pm, and on Saturday from 12:00-8:00 pm (21 hours/week).
Training for this position will begin towards the end of April.
The role of a Sexual Violence Helpline Telephone Counsellor consists in:
- offering active listening
- providing accurate, pertinent information
- demystifying sexual violence and its consequences
- referring callers to the appropriate resources
- responding promptly and efficiently to emergency and crisis situations
- evaluating and responding to requests for emergency financial assistance from fieldworkers in various milieus.
Requirements
- University diploma in counselling or other relevant field, or equivalent experience
- Minimum of one year of experience
- Specific interest in the issue of sexual violence and violence towards women
- Experience working with victims of sexual violence or criminal acts would be an asset
- Participation in two Wednesday meetings every month.
Skills
- Excellent analytical skills
- Collaborates well with others
- Good communication skills at different levels
- Proven knowledge of the different regions of Québec
- Knowledge of community resources throughout Québec
- Knowledge and comprehension of issues surrounding sexual violence
- Comfortable working with evolving computer systems
- Good knowledge of French and English, both verbal and written.
Excellent working conditions
- Hourly wage: $26.68
- Permanent position
- Group insurance + pension plan
- Four weeks annual vacation
- Ongoing training in knowledge and skills
- Workplace: in-person and remote hybrid working arrangement.
To submit your application
The Montreal Sexual Assault Centre is committed to the principles of diversity and employment equity. If you are interested in applying for this position, please send your resumé and letter of motivation to:
Mylène Gauthier, Sexual Helpline Coordinator
Email: cv@cvasm.ca