The Sexual Violence Helpline team is looking for new chat counsellors. These positions are temporary one-year positions with possibility of renewal, and will be filled in conjunction with the launch of the 24/7 chat line scheduled for the end of May 2024. Four positions are available :
Two daytime positions, from 7:00 am-3:00 pm:
- 28 hours/week, Sunday to Wednesday
- 21 hours/week, Wednesday to Saturday
- Participation in two Wednesday meetings every month.
Two night shift positions, from 11:00 pm-7:00 am
- 28 hours/week, Sunday to Wednesday
- 21 hours/week, Wednesday to Saturday
- Participation in two Wednesday meetings every month.
Training of new counsellors will begin towards the end of April.
The role of a Digital Counsellor at the Sexual Violence Helpline consists in:
- responding by text to requests from victims and those close to them
- identifying the person’s needs and providing accurate, pertinent information
- referring people to the appropriate resources and responding promptly and efficiently to emergency and crisis situations
- contributing to the development and improvement of the counselling service by participating in team meetings, professional development activities and supervision.
Requirements
- University diploma in counselling or other relevant field, or equivalent experience
- Minimum of one year of experience working with victims of sexual violence or criminal acts
- Specific interest in the issue of sexual violence and violence towards women
- Avoir déjà fait la formation intervenir auprès des personnes suicidaires à l’aide de bonnes pratiques serait un atout
- Average typing ability on a computer keyboard
- Participation in two Wednesday meetings every month.
Skills
- Excellent analytical skills
- Collaborates well with others
- Good communication skills at different levels
- Proven knowledge of the different regions of Québec
- Knowledge of community resources throughout Québec
- Knowledge and comprehension of issues surrounding sexual violence
- Comfortable working with evolving computer systems
- Good knowledge of French and English, both verbal and written.
Excellent working conditions
- Contract position with possibility of renewal
- Hourly wage: $26.68
- Ongoing training in knowledge and skills
- Workplace: in-person and remote hybrid working arrangement.
To submit your application
The Montreal Sexual Assault Centre is committed to the principles of diversity and employment equity. If you are interested in applying for this position, please send your resumé and letter of motivation to:
Mylène Gauthier and Youssra Siouda
Email: cv@cvasm.ca
